Back Office

Via the Back Office, the operator can control and monitor the entire service. Holistic overview with key data available at the touch of a button.  Key elements of the service (drivers, vehicles, routing…) can be adjusted at any time.

Currently available in the following languages: English, Spanish, Italian, Portuguese, Greek, Catalan and Euskera.

Via the Back Office, the service area and parameters such as stops, advance bookings, waiting times and all other elements of service configuration are defined.  Either self service or guided by our experts.

Real time overview of operations, including vehicle capacity and customer waiting times allowing you to adjust the offer at any time.

Central control for creating, modifying and viewing booking details.  All bookings channels (telephone, app or whatsapp bot) and customer support including notification type (push, mail, SMS), mobility type (for wheelchair or mobility aid users) tracking of payments are handled by the back office.